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Careers

TAPP CAREERS

Browse our open positions and join our mission-driven, growth-focused team.

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Tapp Impact

Create Impact For Good

We empower organizations to achieve their full potential by leveraging the latest digital strategies and technologies. By aligning our expertise with our clients' goals, we help them create meaningful connections, drive growth, and make a lasting impact in the world.
The Team

The Tapp Team

Joining the Tapp team means stepping into a dynamic, driven environment where we work together to make our clients happy! Our group is composed of passionate, talented individuals who thrive on collaboration, innovation, and mutual respect. We celebrate diverse perspectives and working together toward shared success.

With a strong culture of teamwork, open communication, and continuous learning, you'll find a supportive network eager to help you grow both personally and professionally.

Whether you're brainstorming the next big idea, tackling exciting challenges, or celebrating wins together, you'll be part of the Tapp team that values integrity, curiosity, and a relentless drive to exceed expectations. Learn more about our Tappers.

Our Hiring Process

1

Apply Below

Submit your application through our careers portal

2

Interview with HR

Initial screening call to discuss your background

3

Assessment Test

Complete a skills assessment relevant to your role

4

Hiring Manager

In-depth discussion with the hiring manager

5

Assessment Project

Work on a real-world project challenge

6

Meet the Co-Founders

Final interview with company leadership

7

Offer Letter

Welcome to the team! Receive your offer

Welcome
Aboard!

From application to welcome aboard, our streamlined 7-step process typically takes 2-3 weeks. We value transparency and will keep you informed at every stage.

Tapp Culture

The Tapp Culture

The Tapp Network culture thrives on innovation, collaboration, and inclusivity. At our core, we’re driven by a shared mission to connect, inspire, and elevate both ourselves and our clients. Every team member’s voice is valued, and we foster an environment where diverse perspectives lead to stronger outcomes. Communication is key—whether we’re working with clients or internal projects, we do it together, ensuring everyone feels supported and heard. And above all, we don't forget to have fun! 

Perks

Tapp Perks

At Tapp Network, we believe in empowering our team to thrive both personally and professionally. With our flexible "work from anywhere" policy, and competitive benefits, you can take control of your schedule and focus on what matters most.

Why Work With Us

Competitive salary & equity
Flexible remote work
Health, dental, & vision
Unlimited PTO
401(k) matching
Learning & development budget
Home office stipend
Team retreats & events

Think You're A Fit?!

Fill in the form below and let us know what role you think you fit, or why you think you would be a superstar on our team!

About the Role

Technical Solutions Lead

Join our growing team at Tapp Network as a Technical Solutions Lead in the Client Services department!

Tapp Network is a purpose-driven digital transformation agency founded in 2012 by Joe DiGiovanni and Kyle Barkins in Wilmington, Delaware. Tapp was established to bridge the gap between large corporations and mission-driven organizations, including nonprofits and government agencies, by providing advanced marketing technology and digital solutions to help their clients grow.

Tapp Network’s mission is to scale growth, accelerate efficiency, and drive impact that matters. Our values of innovation, transparency, collaboration, accountability and integrity are part of everything we do at Tapp.

In the Technical Solutions Lead role, you are responsible for maintaining and strengthening high-priority client accounts, developing strategic plans for clients, driving business growth by identifying new opportunities within existing accounts, and leading technical deliverables for client needs.

We’re looking for people who naturally zoom out, connect the dots, and understand how their work affects the bigger picture. A Tapper is a Systems Thinker who doesn’t just ask, “How do I fix this?” but “Why is this happening, what’s connected to it, and how can we make the entire system better?” You spot patterns, challenge inefficient processes, anticipate downstream impacts, and turn complicated problems into smarter, sustainable solutions. If you’re wired to see the forest, the trees, and occasionally question why the forest was planted there in the first place, we want you here.

Responsibilities

  • Technical Client Deliverables: Lead the technical design, implementation, and optimization of client digital ecosystems.
  • Translate Business Requirements: Make scalable technical solutions, including CRM architecture, systems integration, APIs, data architecture and flows, automation, website infrastructure, analytics and reporting, AI-enabled tools, and cross-platform workflows.
  • Identify Technical Opportunities: Optimize technical needs to ensure solutions are scalable, secure, efficient, and aligned with broader business strategy.
  • Client Relationship Management: Manage high-priority accounts with focus on long-term strategic relationships and enterprise account development. Proactively identify upsell/cross-sell opportunities to achieve 20% annual account growth.
  • Account Growth: Upselling, cross-selling, and increasing contract renewals for overall account growth.
  • Strategic Account Planning: Lead the develop comprehensive growth strategies for assigned client portfolio, positioning Tapp as a strategic growth partner rather than just a service provider.
  • Communication: Acting as the main point of contact for clients, communicating with them regularly and keeping them informed about relevant updates and developments.
  • Process Innovation: Contribute to development and implementation of account management processes and methodologies.

Qualifications

  • 5+ years of experience in technical client deliverables, business requirements, and solving technical problems.
  • 5+ years of experience in sales, customer service, marketing and/or account management.
  • Experience using ClickUp, HubSpot, and AI tools.
  • Proven ability to drive revenue, forecast sales, manage pipelines, and develop strategic account plans.
  • Ability to foster strong client rapport and long-term partnerships.
  • Strong communication skills and the ability to work on a team.
  • Proven ability to handle multiple priorities in a deadline driven environment.

Compensation

$70,000-125,000

Why Work With Us

Competitive salary & equity
Flexible remote work
Health, dental, & vision
Unlimited PTO
401(k) matching
Learning & development budget
Home office stipend
Team retreats & events

Apply Now

Complete the form below to apply for this position