Community Health Workers Association of Delaware
75% of CHWs credentialed statewide. 35% increase in reach in underserved communities.
360° Workforce Ecosystem
One AI platform. Every stakeholder. The complete talent lifecycle connected.
Your workforce system was never built to connect. Now it can.
TAPP WORKS is a 360° workforce operating layer, connecting recruitment, training, placement, and wage growth into one measurable system.
- Every stakeholder is aligned.
- Every dollar is accountable.
Who We Work With
State agencies · Federal departments · National nonprofits · Technology partners · Workforce coalitions
12
State & regional deployments
34,500+
Credentials Tracked
8,200+
Placements Verified
$18.75
Average wage at placement
THE OPPORTUNITY
It Is Time to Say No to Silos
Workforce leaders are delivering results, training talent, building employer partnerships, and moving people into careers. The commitment is clear. The infrastructure is not.
Providers see completions but not placement. Employers need talent but lack pipeline visibility. Boards coordinate programs but compile outcomes manually. Funders invest in impact but cannot clearly see what works.
The data exists. The outcomes are real. What’s missing is a shared system that connects results across every partner.
That is the gap TAPP WORKS closes.
THE DISCONNECTION MAP
Training Providers
LMS
OFFLINE
Employers
ATS
OFFLINE
Agencies
CRM
OFFLINE
Funders
RPT
OFFLINE
No integration • No shared data • No visibility
TAPP WORKS
One connected data layer
✓
Real-time integration
✓
Shared infrastructure
✓
Unified outcomes
✓
Complex visibility
→ All Systems Connected
INTELLIGENCE
Know where the gaps are before they become crises.
Most workforce agencies identify skill shortages only after employers escalate concerns. By then, the training pipeline is already behind.
TAPP WORKS aggregates employer job postings, BLS projections, and regional economic data against real training capacity by sector, geography, and credential type. Mismatches surface early, before they become policy problems. See sector demand versus training supply by region, updated continuously and filterable by industry cluster and credential pathway. Detect geographic imbalances and reallocate capacity where demand is rising. Forecast emerging sectors 12 to 18 months ahead of peak shortage, giving leaders time to plan instead of react.
Healthcare Demand vs. Training Capacity, Sussex County
Training Capacity
Demand
CNA
Shortage:
120
180
300
Medical Assistant
Shortage:
85
135
220
Community Health Worker
Surplus:
25
250
225
Projected Shortfall
340
Community Health Workers
Timeline
Q3 2027
FEDERAL ALIGNMENT
Connect what employers need to what training providers build.
The most common failure in workforce development is not a lack of training. It is training misaligned with employer demand. Curricula age. Advisory boards meet quarterly. Feedback moves too slowly.
TAPP WORKS creates a live connection between employer hiring signals and program design. When a regional health system posts 200 CNA roles with specific competencies, training partners see it in real time and adjust intake, curriculum focus, and cohort scheduling accordingly.
Employer Demand Intake
Structured, not ad hoc. Employers define roles, competencies, volume, and timeline through a standardized portal rather than informal relationships.
Training-to-Demand Mapping
Every active training program is mapped against current employer demand, surfacing alignment gaps and oversaturated pathways.
Pipeline Forecasting
Shows projected candidate flow against projected employer need, by quarter, so boards can make allocation decisions with real data rather than anecdote.
INVESTMENT
Fund what works. Cut what doesn’t. Prove it either way.
Every workforce funder faces the same structural risk. Funding decisions are repeated year over year without clear line of sight into return. Not from lack of rigor, but from lack of connected outcome data.
TAPP WORKS ties investment directly to measurable results: placement, retention, wage at placement, and wage growth over time. Performance is evaluated against dollars deployed.
Leadership can see which programs produce the highest return, which high-demand sectors are undercapitalized, and where funding disparities are limiting impact.
Allocation shifts from historical patterns to performance-based strategy.
Performance-Based Allocation
Data-Driven ROI
$1.2M+
Optimized
OUTCOMES
Track the only metric that matters: economic mobility.
The real question—the one that WIOA performance measures are moving toward, that legislators ask in oversight hearings, that communities actually care about—is whether people are earning more money, staying employed, and building stable economic lives.
TAPP WORKS tracks the complete talent lifecycle:
Recruit
Train
Credential
Place
Wage Growth
SERVICES
Eight integrated components. One connected platform.
01
Intelligence & Impact Dashboards
System-wide performance visibility for boards, agencies, funders, and legislators. Real-time, filterable, exportable.
02
Workforce Initiative Hub
Public-facing website & stakeholder portal for your region's programs, pathways, & services.
03
Training Directory
Searchable, verified registry of every training provider, program, and credential pathway in your region.
04
Recruitment Campaigns
Multi-channel marketing campaigns to drive training, recruitment, and placement.
05
Learning Management
Hybrid training delivery with verified completion tracking, competency mapping, and provider accountability.
06
Credential Registry
Portable, auditable, employer-verified credential records. One system of record across all providers.
07
Jobs Exchange
Structured job matching and placement tracking with employer feedback loops and outcome capture.
08
Employer Portal
Demand intake, candidate pipeline visibility, hiring analytics, and structured engagement. Replacing informal relationships with reliable process.
Discovery & Engagement
Meet people where they are. Move them where they need to go.
We don’t bolt onto broken portals. We build modern, AI-powered front doors that connect job seekers, training providers, and employers from the first touchpoint.
System-wide performance visibility for boards, agencies, funders, and legislators. Real-time, filterable, exportable.
Your region's digital front door: a public-facing platform that consolidates every program, pathway, and service into one searchable, branded experience. We build it from the ground up or modernize what you have, with AI-powered navigation that routes job seekers, employers, and partners to exactly what they need.
A verified, searchable registry of every training provider, program, and credential pathway in your region. Not a static list; a living database with quality indicators, outcome data, and employer endorsements. AI-driven matching helps candidates find the right program based on their goals, location, and eligibility.
Omni-channel outreach, eligibility screening, and enrollment workflows that replace manual processes. AI pre-screens candidates against program criteria, reducing intake processing time by up to 70%. Multi-channel engagement (SMS, email, community events) tracked in one system with real-time conversion visibility.
Training & Credentialing
Modernize how training is delivered, tracked, and verified.
We don't just integrate with legacy systems; we replace what's holding you back. AI-powered learning management and a unified credential registry that every stakeholder trusts, reducing administrative overhead and accelerating time-to-credential.
Hybrid training delivery with verified completion tracking, competency mapping, and provider accountability. We modernize outdated LMS platforms, or build new ones, with AI-assisted content recommendations, adaptive learning paths, and automated progress alerts that keep participants on track and reduce dropout rates.
Portable, auditable, employer-verified credential records. One system of record across all providers. AI automates credential verification, maps competencies to employer requirements, and flags expiring certifications before they lapse.
Employers trust it. Auditors accept it. Candidates own it.
Employment & Impact
Close the loop from training to career, and prove the ROI.
Placement isn't the finish line; it's the starting point for measuring real impact. AI-driven matching accelerates hiring, employer portals replace inbox chaos, and dashboards give every stakeholder the evidence they need to justify investment and expand programs.
Structured job matching and placement tracking with employer feedback loops and outcome capture. AI-powered matching ranks candidates against role requirements (competencies, credentials, geography, availability) so employers see qualified pipelines, not résumé floods. Every placement is tracked through retention and wage growth.
Demand intake, candidate pipeline visibility, hiring analytics, and structured engagement. Replacing informal relationships with a reliable process. Employers define exactly what they need. AI surfaces matching candidates in real time. Hiring managers see pipeline health, time-to-fill projections, and credential verification without leaving the portal.
System-wide performance visibility for boards, agencies, funders, and legislators. Real-time, filterable, exportable. AI generates narrative insights alongside the data: trend summaries, anomaly alerts, and plain-language performance briefs ready for board presentations and legislative testimony.
TRACK RECORD
What we've made possible for our clients.
Energy
Altus Power
24% increase in qualified leads. 23% faster sales cycle across a 26-state solar operation.
Energy
Building Decarbonization Coalition
Full-service marketing partner driving membership growth with major funders including Google, Salesforce, and Rheem.
IMPLEMENTATION
Operational in weeks, not years.
Government technology projects are notorious for multi-year timelines and cost overruns. TAPP WORKS is designed for rapid deployment: modular architecture, standardized integrations, and a governance-first implementation model that gets your leadership aligned before the first line of code goes live.
01
Weeks 1-3
Foundation
Deploy governance layer, role-based access, and core dashboards. Establish data standards and reporting hierarchy. Your leadership team has visibility on day one.
1 / 4
THE MOMENT
The federal government is investing in states that can show connected outcomes.
The policy landscape is moving in your favor. WIOA reauthorization is prioritizing outcome-based performance measurement. Federal workforce strategy now explicitly rewards states that can demonstrate alignment between training investments and industry needs, with data to back it up.
States and regions that invest in connected infrastructure now will be better positioned for discretionary grants, legislative confidence, and cross-agency collaboration.
TAPP WORKS gives you the infrastructure to do exactly that.
Start the Conversation
Build the AI-infrastructure your workforce system has been missing.
If you're accountable for placement rates, retention outcomes, and wage growth, and you're still relying on disconnected systems and manual reporting, we should talk.
TAPP WORKS was built for leaders who need to show results, not just activity. Whether you're running a state workforce agency, directing a regional board, or managing a multi-program coalition, we can show you what connected infrastructure looks like in your context.
- Deploys in weeks, not years
- No rip-and-replace required
- Built for WIOA compliance from day one